Loyalty Programme Terms & Conditions

Loyalty Programme Terms & Conditions

General

Last updated: 20.09.2025

These Terms & Conditions govern participation in <Programme Name> (the “Programme”), operated by The Science Of Limited (NZBN: 9429052403521) (“The Science Of”, “we”, “us”, “our”). By joining and using the Programme, you agree to these Terms, as well as our Website Terms of Use and Privacy Policy.

Programme Overview

The Programme is designed to reward our customers with points, perks, and exclusive offers for engaging with The Science Of. You may earn points for purchases, referrals, reviews, or other activities we specify. Points can be redeemed for discounts, gifts, or rewards as described on our website.

Membership is free and linked to your unique email address. Points and rewards are personal to you, non-transferable, and hold no cash value.

Eligibility & Membership

You become a member by creating an account at thescienceof.co.nz or thescienceof.shop.

You must be at least 18 years old, or have parental/guardian consent.

You may cancel your membership at any time by contacting support@thescienceof.co.nz. When you cancel, any unused points will expire immediately.

One account per customer. Duplicate or fraudulent accounts may be suspended.

Earning & Redeeming Points

Points are earned on eligible purchases and promotional activities (details and exclusions will be displayed on our website).

Points are not earned on refunds, delivery fees, or gift card purchases.

Points expire 12 months from the date they are issued. Expired points cannot be reinstated.

Redemption: Points may be exchanged for discounts, products, or rewards as advertised. Minimum spend or other conditions may apply.

Points cannot be transferred, sold, exchanged for cash, or redeemed outside The Science Of.

Bonus Rewards

We may from time to time offer:

  • Referral rewards (for introducing new customers).
  • Birthday offers (where a valid birth date is saved in your account at least 30 days prior).
  • Promotional multipliers (extra points during special events).

All offers are subject to availability and may carry additional terms.

Changes to Membership Details

It is your responsibility to keep your details up to date. We are not responsible if rewards or offers cannot be delivered because of outdated information.

Suspension or Termination

We may suspend or cancel your participation immediately if:

  • You breach these Terms, or
  • We reasonably believe your account is fraudulent, abusive, or misleading.

You may end your membership at any time by contacting us. On cancellation, all unused points will be forfeited.

Programme Changes or Closure

We may amend, suspend, or terminate the Programme (including point structures, expiry rules, or benefits) at any time. Where changes are material, we’ll give reasonable notice via our website or by email. Continued use of the Programme after changes confirms your acceptance.

Liability

Points and rewards are promotional in nature and not guaranteed. To the extent permitted by law, we are not liable for loss arising from:

  • Rewards or offers being unavailable,
  • Points expiring, or
  • Errors in your account caused by incorrect details provided.

Your statutory rights under New Zealand and Australian consumer law remain unaffected.

Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

Changes to these Terms

We may update these Terms from time to time. Updates will be posted on this page with a new “last updated” date. Continued use of the Site means you accept the updated Terms.

Contact us

The Science Of Limited

NZBN: 9429052403521

Email: support@thescienceof.co.nz

Website: https://thescienceof.co.nz | https://thescienceof.shop